Question 1

Contact Info

Accepted Answer

Please reach out to me via email at Sunkissed.silver@outlook.com or using the contact form on the "Contact" page of this website.

Question 2

Shipping Policies

Accepted Answer

All orders are a flat rate of $5 for shipping. All orders are packaged & shipped out within one business day of purchase. All orders will be shipped via USPS Ground Advantage: 2-5 Business Days.

My business days are Monday through Friday, excluding holidays. If you order after 5 pm on Friday or during the weekend, your order will be dropped off Monday morning.

As of now I only ship domestically within the United States using USPS, I will offer international shipping down the road.

All orders ship with Insurance, however I am not responsible for lost or stolen packages.

Question 3

What comes with my order?

Accepted Answer

All orders receive a jewelry care card, a discount code for your next purchase, an anti-tarnish storage bag, a jewelry anti-tarnish polish cloth, a few small gemstones, and a trinket storage baggie!  :)

Question 4

Customs?

Accepted Answer

As of right now, I'm not accepting any custom requests. However, this does change from time to time and when it does, I'll give an update on the home page of this website as well as instagram as to when my custom requests are open. :)

Question 5

Payment Options?

Accepted Answer

Accepts major debit/credit cards, Paypal, & Apple Pay.

Question 6

Returns & Exchanges?

Accepted Answer

I do not accept returns or exchanges, please make sure all information is correct before checking out and please make sure you know your correct ring size and/or necklace length. However, if there is an issue with your order or product please reach out to me via email at sunkissed.silver@outlook.com where we can work together to resolve the issue.